Craftsmanship & Ingredients
Our candles are handcrafted using natural soy wax, a cotton or wood wick, and premium French fragrances. Every detail, from the glass to the label, is chosen with care to create a clean, long-lasting burn.
Each candle offers 30 to 40 hours of burn time, depending on how you use it.
Yes. Every Comforts candle is handcrafted in France, in small batches, to ensure the highest quality at every step.
Our candles are made with soy wax and comply with all EU and UK safety regulations. Full ingredient and safety information (CLP) is available on each product's packaging.
Use & Care
For the best experience, let the candle burn until the wax melts fully across the surface on its first use, this helps prevent tunneling and ensures an even burn every time after.
Trim your wick to about 5mm before every burn. This keeps the flame steady and prevents soot buildup.
We recommend burning your candle for no more than 3–4 hours at a time, and never leaving it unattended.
Keep your candle away from direct sunlight and store it in a cool, dry place to preserve its scent and appearance.
Orders & Payment
Comforts candles are made to order. Once you place your order, your candle is handcrafted just for you, this is why processing takes a little longer than off-the-shelf products, but it's worth the wait.
We accept all major credit cards, PayPal, and installment payments at checkout.
Please contact us as soon as possible after placing your order. Once production has started, we may not be able to make changes.
Yes, all transactions are encrypted and processed through secure, certified payment providers.
Shipping & Returns
Production and shipping times vary depending on your location. You'll find estimated delivery times at checkout and in your confirmation email.
Yes, we currently ship to France, the rest of Europe, the UK, the USA, and Canada.
Shipping costs are calculated at checkout based on your location and order size. Free shipping is available once you reach the qualifying order amount for your region.
We're so sorry if that happens. Contact us with a photo of the damaged item, and we'll send a replacement right away, at no cost to you.
Yes, you have 14 days from the date of delivery to change your mind and return your order, no reason needed. The item should be unused and in its original condition. Please note return shipping costs are your responsibility, unless the item arrived damaged or defective, in which case we cover everything.